{"id":573,"date":"2024-08-19T12:49:35","date_gmt":"2024-08-19T16:49:35","guid":{"rendered":"https:\/\/harmonicdesign.ca\/?page_id=573"},"modified":"2026-08-03T00:50:10","modified_gmt":"2026-08-03T04:50:10","slug":"harmonic-design-care-plan","status":"publish","type":"page","link":"https:\/\/harmonicdesign.ca\/harmonic-design-care-plan\/","title":{"rendered":"Your Website&#8217;s Ongoing Success: <span>The Harmonic Design Care Plan<\/span>"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"hd_highlight_item wp-block-paragraph\">At Harmonic Design, we don&#8217;t <em>just<\/em> design and build you an amazing site. We also support, maintain, host, secure, and offer consultations after the build as well. Stop worrying about your website&#8217;s technical health and focus on growing your business. <strong>Our Care Plan provides the expert support you need<\/strong> to keep your site secure, fast, and always working its best for you.<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What is the Care Plan?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Care Plan is one low monthly cost that covers everything involved in keeping your site online, secure, and fast. We believe in being transparent about exactly what you get, so here&#8217;s the full list<a href=\"#hd-note-mscqlx4o-owcc5\" id=\"hd-trigger-hd-note-mscqlx4o-owcc5\" data-hd-note=\"some items vary by plan \u2014 see pricing below\" data-hd-anchor=\"hd-note-mscqlx4o-owcc5\" class=\"hd_note\">!<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Care Plans include:<\/strong> <\/h3>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Premium hosting<\/strong>: Unlimited bandwidth. Lightning fast. Secure.<\/li>\n\n\n\n<li><strong>SSL certificate<\/strong>: Automatic SSL (https) for all hosted domains and subdomains.<\/li>\n\n\n\n<li><strong>Monthly software updates<\/strong>: WordPress core and every plugin, tested and updated.<\/li>\n\n\n\n<li><strong>24-hour critical updates<\/strong>: Any security-critical update, site or server, is applied within 24 hours of release.<\/li>\n\n\n\n<li><strong>Active security and firewall<\/strong>: Automatic blocking of bots, automated scripts, and login abuse, plus daily vulnerability scans.<\/li>\n\n\n\n<li><strong>Uptime monitoring<\/strong>: 24\/7 monitoring of DNS, hosting, and the site itself. If something breaks, we know before you do \u2014 and we fix it.<\/li>\n\n\n\n<li><strong>Integrated analytics<\/strong>: View your site analytics right from your dashboard, in a format that actually makes sense.<\/li>\n\n\n\n<li><strong>DNS management<\/strong>: Bad DNS can take down your site or send your emails straight to spam. We manage it so it&#8217;s always set up right.<\/li>\n\n\n\n<li><strong>HDLicenses<\/strong>: Licenses for Harmonic Design plugins as needed \u2014 HDForms, HDCommerce, HDPress, HDAnalytics, and more.<\/li>\n\n\n\n<li><strong>Bug fixes \u2014 forever<\/strong>: If a bug we caused is discovered even years after launch, we fix it. <strong>We stand by what we build<\/strong>.<\/li>\n\n\n\n<li><strong>Daily server backups<\/strong>: Peace of mind with daily backups going back 30 days, plus the ability to download a full backup locally anytime.<\/li>\n\n\n\n<li><strong>Image optimization<\/strong>: Images are automatically compressed and resized for speed.<\/li>\n\n\n\n<li><strong>Content Delivery Network<\/strong>: All images served through a CDN for better performance and stability.<\/li>\n\n\n\n<li><strong>Legal pages<\/strong>: A Privacy Policy and Terms of Service written to help you meet privacy requirements like GDPR and PIPEDA.<\/li>\n\n\n\n<li><strong>Premium SMTP email<\/strong>: Connection to a top-tier SMTP server so your emails actually reach inboxes instead of spam folders.<\/li>\n\n\n\n<li><strong>Quarterly 60-minute consulting call<\/strong>: Once a quarter, we sit down with you. Clients are constantly surprised by how many tedious workflows we can automate \u2014 things they never thought to mention.<\/li>\n\n\n\n<li><strong>Content updates<\/strong>: Don&#8217;t want to update the site yourself? We&#8217;ll handle that too.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Why is the Care Plan required?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You didn&#8217;t start your business to become a security expert. You shouldn&#8217;t have to know what a DMARC record is, how to configure a CDN, or why your emails are landing in spam. That&#8217;s our job \u2014 and with a Care Plan, it never has to be yours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Almost all of our projects come from referrals, and referrals only happen when clients are happy. A site that&#8217;s slow, hacked, or broken six months after launch doesn&#8217;t make anyone happy. So we don&#8217;t build sites and walk away: <strong>we manage what we build.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your website is the main marketing and sales hub for your business, and launching it is just the first step. What happens next matters more. When an expert team layers on SEO, content marketing, split testing, landing pages, and lead magnets, great things happen. The Care Plan is the foundation of that relationship.<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center top\">The Cost<\/h2>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top hd_highlight_item is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\">Essential<\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>$50\/m<\/strong><br>Everything a business site needs to stay fast and secure.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All core Care Plan features<\/li>\n\n\n\n<li>10GB of storage<\/li>\n\n\n\n<li>HDPress license<\/li>\n\n\n\n<li>Standard email sending<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\">eCommerce<\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>$155\/m<\/strong><br>Our most popular plan. Everything in Essential, plus:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All HDPlugin licenses (HDAnalytics, HDCommerce, and more)<\/li>\n\n\n\n<li>50GB of storage<\/li>\n\n\n\n<li>1h\/month of content updates<\/li>\n\n\n\n<li>Premium SMTP email deliverability<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\">Premium<\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>$500\/m<\/strong><br>For sites that are mission-critical. Everything in Business, plus:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unlimited storage<\/li>\n\n\n\n<li>5h\/month of content updates<\/li>\n\n\n\n<li>Priority support with guaranteed same-business-day response<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n\n<details class=\"wp-block-harmonic-design-hdaccordion hdaccordion\"><summary class=\"hdaccordion__title\"><span class=\"hdaccordion__title-text\">Do I own my website?<\/span><\/summary><div class=\"hdaccordion__content\">\n<p class=\"wp-block-paragraph\">Yes. Completely. The site, the content, the design \u2014 it&#8217;s all yours. The Care Plan covers hosting and maintaining it, not owning it.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-harmonic-design-hdaccordion hdaccordion\"><summary class=\"hdaccordion__title\"><span class=\"hdaccordion__title-text\">Can I cancel anytime?<\/span><\/summary><div class=\"hdaccordion__content\">\n<p class=\"wp-block-paragraph\">Yes. Care Plans are month-to-month with no long-term contract. If you cancel, we&#8217;ll provide a full backup of your site and help hand things off cleanly.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-harmonic-design-hdaccordion hdaccordion\"><summary class=\"hdaccordion__title\"><span class=\"hdaccordion__title-text\">What happens if I leave the Care Plan?<\/span><\/summary><div class=\"hdaccordion__content\">\n<p class=\"wp-block-paragraph\">We&#8217;ll migrate your site wherever you&#8217;d like and make sure the handoff is smooth. Just know that once the site is out of our hands, updates, security, and maintenance become your responsibility. We only do ongoing work on sites we host and manage. It keeps quality high and lets us stand behind everything we build.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-harmonic-design-hdaccordion hdaccordion\"><summary class=\"hdaccordion__title\"><span class=\"hdaccordion__title-text\"><strong>What if I go over my storage or content-update hours?<\/strong><\/span><\/summary><div class=\"hdaccordion__content\">\n<p class=\"wp-block-paragraph\">We&#8217;ll let you know before it&#8217;s ever a problem, and you can either trim things down or move up a tier. No surprise charges.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-harmonic-design-hdaccordion hdaccordion\"><summary class=\"hdaccordion__title\"><span class=\"hdaccordion__title-text\"><strong>My site wasn&#8217;t built by Harmonic Design. Can I still get a Care Plan?<\/strong><\/span><\/summary><div class=\"hdaccordion__content\">\n<p class=\"wp-block-paragraph\">Usually, yes. We&#8217;ll do a full site audit first to make sure it meets our standards (or quote what it would take to get it there), then bring it into the fold.<\/p>\n<\/div><\/details>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ready to stop thinking about your website&#8217;s plumbing?<\/strong> <strong><a href=\"https:\/\/harmonicdesign.ca\/#contact\">request a free quote \u2192<\/a><\/strong><\/p>\n<section class=\"hd_note_footnotes\" aria-label=\"Notes\"><h2>Notes<\/h2><ol><li id=\"hd-note-mscqlx4o-owcc5\">some items vary by plan \u2014 see pricing below <a class=\"hd_note_backlink\" href=\"#hd-trigger-hd-note-mscqlx4o-owcc5\" aria-label=\"Back to text\">&#8617;<\/a><\/li><\/ol><\/section>","protected":false},"excerpt":{"rendered":"<p>At Harmonic Design, we don&#8217;t just design and build you an amazing site. We also support, maintain, host, secure, and offer consultations after the build as well. Stop worrying about your website&#8217;s technical health and focus on growing your business. Our Care Plan provides the expert support you need to keep your site secure, fast, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-573","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/harmonicdesign.ca\/hdapi\/wp\/v2\/pages\/573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/harmonicdesign.ca\/hdapi\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/harmonicdesign.ca\/hdapi\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/harmonicdesign.ca\/hdapi\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/harmonicdesign.ca\/hdapi\/wp\/v2\/comments?post=573"}],"version-history":[{"count":65,"href":"https:\/\/harmonicdesign.ca\/hdapi\/wp\/v2\/pages\/573\/revisions"}],"predecessor-version":[{"id":1019,"href":"https:\/\/harmonicdesign.ca\/hdapi\/wp\/v2\/pages\/573\/revisions\/1019"}],"wp:attachment":[{"href":"https:\/\/harmonicdesign.ca\/hdapi\/wp\/v2\/media?parent=573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}